Характеристики
SWITCHVOX SOHO - сервер IP-PBX для забезпечення зв'язку офісу або невеликого підприємства до 30 абонентів.
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Extensions |
|
| Extensions | Unlimited |
| IP Phone / ATA extensions | Unlimited |
| Analog phone extensions | Unlimited |
| Call queue extensions |
+ |
| Virtual Extensions |
+ |
| IVRs | + |
| Extension Templates | + |
| Control permissions for each extension | + |
| 3,4,5 digit extensions | + |
| Extension Groups | + |
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Calling Methods |
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| VoIP | + |
| Analog Phone Lines | + |
| T1/E1 Phone Lines | + |
| Connecting Multiple Switchvoxes | + |
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Call Control |
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| Hold | + |
| Assisted Transfer | + |
| Blind Transfer | + |
| Call Parking | + |
| Do Not Disturb | + |
| Send Calls | + |
| Directed Pickup | - |
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Voicemail |
|
| Flexible Voicemail Access | + |
| Voicemail to your Email Inbox | + |
| Automatic Mailbox Creation | + |
| Voicemail Blast Groups | - |
| Custom Message Notification | - |
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Call Queues / ACD |
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| Unlimited Call Queues | + |
| In Queue Call Routing | + |
| Route when a queue caller presses "0" | + |
| Queue Caller Timeout | + |
| Queue Member Circuit Limit | - |
| Route when max queue length reached | - |
| Route when no members logged in | - |
| Custom Music on Hold per Queue | + |
| Invisible Queues | + |
| Members Never Busy | + |
| Announce Position in Queue | + |
| Announce Estimated Hold Time | + |
| Announcement Frequency Control | + |
| Log-in queue members | - |
| Permanent queue members | + |
| Real Time Queue Status | + |
| Historical Queue Logs | + |
| Historical Queue Statistics | + |
| Advanced Queue Charts | - |
| Acknowledge Call | - |
| Auto Log Off | - |
| One-touch Log in/Log off | - |
| Queue Member Presence | - |
| Agent only extensions | - |
| Ring All | + |
| Round Robin | + |
| Fewest Calls | + |
| Least Recently Called | + |
| Random | + |
|
Conferencing |
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| Simple Conference Room | 1 max |
| Meet Me Conference Center | - |
| Listen Only Conference Calls | - |
| Conference via handset | + |
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Paging and Intercom |
|
| 2-way Intercom | 1 max |
| 1-way Paging | 1 max |
| Overhead Paging | + |
| Direct Paging and Intercom | - |
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Music On Hold |
|
| Custom Music on Hold | + |
| Music on Hold included | + |
| Queue specific Music on Hold | + |
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IVR |
|
| Play Sound | + |
| Record Sound | + |
| Play Recorded Sound | + |
| Email Recorded Sound | - |
| Record Digits | + |
| Say Digits/Letters | + |
| Say a number | + |
| Say date/time | + |
| Dial Extension | + |
| Send to voicemail | + |
| Send to external number | + |
| Go to another IVR menu | + |
| Send call values to a URL | - |
| Gate Keeper | - |
| Conditional Clause | - |
| Time Based Clause | + |
| Change Language | - |
| Alter Caller ID | + |
| IVR Option Settings | + |
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Online Tools |
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| Users Tool Suite | + |
| Administrators Tool Suite | + |
| Switchboard (Operator Console) | - |
|
Recording & Monitoring |
|
| Call Recording | - |
| Call Monitoring | - |
|
Logging & Reporting |
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| Current Calls | + |
| Call Logs | + |
| Call Reporting | + |
| Queue Status | - |
| Queue Reports | - |
| Error Log | + |
|
Voice & Data Integration |
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| Call Creation API | - |
| Call Event Notification API | - |
| Outlook Integration | + |
| Firedialer | + |
| Screen Pops | - |
|
Custom Sound Recordings |
|
| Sound Manager | + |
| Record same sound in multiple languages | + |
| Switchvox comes with over 300 sounds | + |
|
More Features |
|
| Dial By Name Directory | + |
| Custom Time Frames | + |
| Upgradeable Hardware | + |
| Advanced Diagnostics | + |
| IP Phone Diagnostic Tool | + |
| VOIP Provider Diagnostic Tool | + |
| International analog line support | + |
| g729 codec support | - |
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